Privacy Policy of www.mcpcars.com
This Site gathers certain individual information from its visitors.
Owner and Data Controller:
Mora Chauffeurs Prestige Ltd, 60 Arthur Street, Tonypandy, CF40 1NE
Owner contact email: info@mcpcars.com
Categories of Data Acquired
This Website/Apps, either independently or via third parties, collects various kinds of Personal Data including but not limited to Cookies, Usage Data, email addresses, and phone numbers.
Full information regarding each category of Personal Data gathered is detailed in respective sections of this privacy policy or through clear explanatory texts presented before the collection of the Data.
Users can voluntarily submit their Personal Data, while Usage Data may be automatically gathered when they engage with this Website.
Except where noted, all Data required by this Website is essential, and not providing this Data might render the delivery of its services impossible. Whenever this Website indicates that certain Data is optional, Users have the choice not to provide this Data without any impact on the Service’s availability or operation.
Users unsure about what Personal Data is mandatory can reach out to the Website’s Owner for clarification.
The utilization of Cookies – or any other tracking technologies – by this Website, or by the proprietors of third-party services employed by this Website, is intended for delivering the Service requested by the User, as well as for any additional objectives outlined in this document and in the Cookie Policy, when applicable.
Users bear responsibility for any Personal Data of third parties that is acquired, disclosed, or shared through this Website and affirm that they have obtained consent from these third parties to provide the Data to the Owner.
Methods and Location of Data Processing
Processing Techniques
The Owner implements suitable security measures to prevent unauthorized entry, exposure, alteration, or destruction of the Data.
Data processing is executed using computers and/or IT-based tools, in line with organizational procedures and methodologies that are strictly connected to the stated purposes. Besides the Owner, the Data might be accessed, in certain instances, by specific individuals responsible for this Website’s operations (such as those in administration, sales, marketing, legal, system administration roles) or by external entities (like third-party technical service providers, postal services, hosting providers, IT firms, communication agencies) designated, when required, as Data Processors by the Owner. A current list of these entities can be obtained from the Owner upon request.
Grounds for Legal Processing
The Owner is permitted to handle Users’ Personal Data under the following conditions:
Users have expressed their consent for one or more specific reasons. Note: In certain jurisdictions, the Owner might be allowed to process Personal Data until the User withdraws consent (“opt-out”), without depending on consent or any other legal bases mentioned below. This is not applicable when the processing of Personal Data falls under European data protection regulations;
The provision of Data is essential for fulfilling a contract with the User and/or any pre-contractual obligations;
Processing is required to comply with a legal obligation to which the Owner is subject;
Processing is connected to a task performed in the public interest or in the execution of official authority vested in the Owner;
Processing is necessary to support the legitimate interests of the Owner or a third party.
In all situations, the Owner is ready to clarify the precise legal foundation for processing, particularly whether providing Personal Data is a legal or contractual requirement, or a prerequisite for entering into a contract.
Location of Data Processing
The Data is processed at the Owner’s business premises and in other locations where the entities engaged in the processing are based.
For Users in different locations, the transfer of Data might involve moving the User’s Data to a country other than their own. Further details about the processing locations of such transferred Data can be found in the section outlining the specifics of Personal Data processing.
Users also have the right to understand the legal basis for Data transfers to countries outside the European Union or to any international organization governed by public international law or established by two or more nations, like the UN, and the precautions taken by the Owner to protect their Data.
Should any such transfer occur, Users can obtain more information by reviewing the pertinent parts of this document or by contacting the Owner using the contact details provided.
Duration of Data Retention
Personal Data will be processed and stored as long as necessary for the purposes for which it was collected.
Accordingly:
Personal Data gathered for fulfilling a contract between the User and the Owner will be kept until the contract is completely executed.
Personal Data acquired for the Owner’s legitimate interests will be retained for the duration necessary to achieve these interests. Users can obtain specific details about the legitimate interests of the Owner by referring to the appropriate sections of this document or by reaching out to the Owner.
The Owner may retain Personal Data for an extended period if the User has consented to such processing, provided that consent is not revoked. Additionally, the Owner might be required to keep Personal Data for a longer duration if needed to comply with a legal obligation or by order of an authority.
After the end of the retention period, Personal Data will be deleted. Consequently, the rights of access, erasure, rectification, and data portability cannot be exercised once the retention period has lapsed.
Processing Objectives
The User’s Data is gathered to enable the Owner to offer its Services and for purposes such as Analytics, Engagement with live chat interfaces, Interaction with external social networks and platforms, Management of user databases, and Handling contact details and message dispatching.
For more detailed information regarding these processing purposes and the particular Personal Data utilized for each purpose, Users can refer to the respective sections of this document.
Comprehensive Details on Personal Data Processing
Personal Data is gathered for specific purposes, utilizing the services outlined below:
Analytics
Interaction with external social networks and platforms
Interaction with live chat platforms
Management of contacts and messaging
User database management
User Rights
Users possess specific rights concerning the Data that the Owner processes.
Specific User Rights
Users are entitled to exercise the following rights:
Withdraw Consent: Users can revoke their previously given consent to process their Personal Data at any time.
Object to Data Processing: Users can object to the processing of their Data when it is done on legal grounds other than consent. More information can be found in a dedicated section below.
Access Data: Users have the right to know if their Data is being processed by the Owner, to be informed about certain details of the processing, and to receive a copy of the Data being processed.
Verify and Request Rectification: Users can check the accuracy of their Data and request updates or corrections.
Limit Data Processing: Under specific conditions, Users have the right to limit the processing of their Data. In such cases, the Owner will only store the Data and not use it for any other purpose.
Data Erasure: Users can, under certain circumstances, request the deletion or removal of their Data from the Owner’s records.
Data Portability: Users have the right to receive their Data in a structured, commonly used, and machine-readable format. They also have the right, where technically feasible, to have their Data transferred to another controller without hindrance. This applies when the Data is processed automatically and based on the User’s consent, a contract the User is part of, or pre-contractual obligations.
Lodge a Complaint: Users have the right to file a complaint with their relevant data protection authority.
Information on Location Data
Upon logging in, your device will prompt you to share your location data, which is collected using your device’s GPS and Wi-Fi signals. The GPS of your device is primarily used to determine the most precise location, and in cases where the GPS signal is weak or unavailable, Wi-Fi signals are utilized. By default, for optimal service, the app requests you to activate location services with the setting “Allow only while using the app.” We utilize location data to allocate the closest bookings to your location, to identify nearby drivers, and to assist them in navigating to your pickup point. The app retrieves your device’s location both when it is active and when running in the background, but this only occurs when you are logged in.
For users on Android or iOS devices, there are three location settings available:
Allow all the time: We may gather location information continuously, even when the app isn’t actively in use. If a service necessitates this setting, we will request your permission upon activating the service.
Allow only while using the app: Location information may be collected when the app is open on your screen or during the process of requesting and completing a ride. Android users will receive a persistent notification in the notification panel if location data is collected in the background under this setting.
Deny: Selecting this option turns off location services for the app. The app remains usable, but you’ll need to manually input your pickup and dropoff locations. However, location information from the driver will still be collected during your trip and linked to your account, even if location services are disabled on your app.
Remember, you can always modify your location preferences in your device’s location settings.
Information on the Right to Object to Processing
When Personal Data is processed for public interest, under the authority of the Owner, or for the Owner’s legitimate interests, Users have the right to object to this processing. To do so, they must present reasons related to their specific situation to support their objection.
It’s important for Users to understand that if their Personal Data is used for direct marketing purposes, they have the right to object to this processing at any time, without needing to provide any reason. Users can check the relevant sections of this document to determine whether the Owner processes Personal Data for direct marketing.
Guidelines on Exercising These Rights
Users can make any requests to exercise their rights by contacting the Owner using the details provided in this document. These requests are free of charge and will be addressed by the Owner as promptly as possible, certainly within one month.
Legal Proceedings
The Personal Data of the User may be utilized by the Owner for legal purposes in court or during the stages leading up to potential legal actions, resulting from the improper usage of this Website or its associated Services.
The User acknowledges that the Owner might be obliged to disclose personal data when requested by public authorities.
Further Information on User’s Personal Data
Beyond what is detailed in this privacy policy, this Website may offer the User extra and context-specific information related to certain Services or the gathering and handling of Personal Data, available upon request.
System Logs and Maintenance
This Website, along with any third-party services, may gather files that document interactions with the Website (System logs) for operational and maintenance purposes. These activities may also involve the use of additional Personal Data, such as the IP Address.
Additional Information Beyond This Policy
For further details about the collection or handling of Personal Data, inquiries can be made to the Owner at any time. Contact information is available at the beginning of this document.
“Do Not Track” Requests
This Website does not accommodate “Do Not Track” (DNT) requests. To find out if the third-party services used by the Website respect “Do Not Track” requests, users should review their privacy policies.
Updates to This Privacy Policy
The Owner retains the authority to modify this privacy policy at any given time. Users will be notified of these changes through an announcement on this page, and potentially within this Website, and/or – where technically and legally possible – through a notification sent to Users via any contact information in the possession of the Owner. Users are highly encouraged to frequently review this page, paying attention to the date of the most recent update noted at the bottom.
In instances where modifications impact processing activities that are based on the User’s consent, the Owner will obtain new consent from the User, if necessary
